Susan consistently demonstrates a wide range of skills to positively impact product design and user experiences. She is a natural leader in addition to being a well-rounded team player. She has a gift for identifying needs and requirements, communicating them effectively to team members and management, and taking responsibility for representing the customer/user throughout the design/development process. Susan is a strategic thinker and innovator with respect to product development and research methods while at the same time being practical, realistic, and reasonable given business constraints. Perhaps most importantly, Susan is professional and personable, a pleasure to work with.

Susan has a sharp mind and a pleasant personality. She was responsible for user experience design for several critical products, and helped the team of engineers better understand customer needs and requirements. She is an asset to any organization and I strongly recommend her work.

For the past 2 years, I have had the pleasure of working with Susan in the User Experience Group. Among her many gifts, Susan brings a depth of experience, a keenly analytical mind, and a passion for all things user-centered.

Susan is incredibly articulate and professional, whether she’s participating in a team meeting, presenting a site visit report, interviewing a customer, or conducting a usability test. Another quality I appreciate is her directness; she is straightforward in her communication, ready to surface and work through any issues that need to be addressed.

I deeply admire Susan’s ability to organize and synthesize information. She can take a sprawling collection of qualitative data gathered from a customer and distill the insights that will help a team move to the next phase. Furthermore, Susan recently spearheaded an effort to create an online repository of customer data; this will allow a broader, more diverse group of people to access this information and use it in their decision-making.

Susan is enthusiastic about expanding her knowledge and improving her skills; her energy and curiosity inspire me to want to learn more too.

Finally, Susan is a genuinely kind and thoughtful person, with a great sense of humor. She is a great listener, and makes people feel fully heard; that is a rare gift. It is truly a joy to work with Susan; she makes work feel less like work

Susan was a joy to work with, she had energy and passions to understand customer needs and to impact product design and development to meet those needs. She also reached out and explored new areas and opportunities in order to increase collaboration and knowledge.

Susan and I worked together on a new product design over the last year. During this time, she was able to take a whole slew of wildly different ideas and concepts and turn them into a coherent picture and user experience. I enjoy working with Susan and seeing through her eyes. Her ambition and enthusiasm are contagious and bring the whole team up a level. She is a great team player and will quickly becomes an asset to any team she chooses to join.

I fully endorse Susan Evans. She provided the answers that I needed as I was developing a golf caddie program while I was on the golf instruction staff at Highland Meadows Golf Course. Susan was able to pull from me all of the concepts, ideas and challenges. Most of all, she helped me find solutions and a marketing/advertising plan that brought success.

Simply stated in golf terms: she found me in the rough and put me back in the fairway and I remain grateful.